Privacy policy

Effective 29 September 2026

Sign-in is optional. Local projects stay on your device unless you choose to send them to an online service.

About this policy

This policy covers the Gable app, website, and related services (“Gable”, “we”, “us”). Contact [email protected] with questions or privacy requests.

Information we collect

• Accounts. Gable creates a guest account for app services. We store account identifiers, protected credentials, and session records. If you sign in with Google, we also receive and store your Google account identifier, verified email address, name, and profile picture URL. We do not receive your Google password or request access to Gmail, Drive, contacts, or calendars.
• Projects. Local project files are not automatically uploaded. When you create or submit a project through a hosted feature, we store its contents, revisions, and associated account information to provide that feature.
• Connected agents. If you authorise an agent, it can access or change hosted projects within the permissions you approve. We store permissions and records of access to operate and secure this connection. The agent provider handles information it receives under its own policies.
• Optional diagnostics. Usage and diagnostic collection is off by default. If enabled, it includes a pseudonymous installation identifier, interaction events, internal project identifiers, timestamps, app and platform details, and performance data. It is intended to exclude project contents, names, addresses, emails, prompts, and conversations.
• Service records. We and our network providers process information such as IP addresses, request paths and times, response status, and browser or app details. These records support service delivery, security, and troubleshooting.
• Support and purchases. We receive messages and attachments you send us. Apple processes App Store payments; we may receive transaction and entitlement information, but not payment-card details.
• Other online features. Information you submit to an online feature, such as an address query or AI input, is processed by the service providers needed to fulfil that request.

How we use and share information

We use information to provide requested features, authenticate accounts, maintain entitlements, secure and troubleshoot the service, respond to support requests, and meet legal obligations. We use optional diagnostics to understand and improve Gable. We do not sell personal information or use it for third-party advertising or cross-company tracking.

Our providers include DigitalOcean for hosting, Cloudflare for network services and storage, Google for sign-in and support email, and Apple for distribution and purchases. We share information as needed to provide these services, with agents you authorise, or where required by law.

Google profile information is used for your Gable account, account security, and support; it is not used for advertising or training AI models. Gable does not store Google access or refresh tokens for ongoing access to Google services. Google handles authentication under its Privacy Policy.

Storage and retention

We keep account and hosted-project information while needed to provide the service. You can request deletion. Some records may remain where needed for security, disputes, or legal obligations, and backup copies may remain until their scheduled expiry. Removing a sign-in connection or uninstalling Gable does not itself delete information held by our services.

Optional analytics records are normally retained for up to 90 days. Operational logs rotate, and support messages are kept for as long as reasonably needed to handle the enquiry and maintain necessary records.

We use access controls and other technical safeguards to protect information. Our providers may process information in Australia, the United States, and other countries where they operate. No storage or transmission system is completely secure.

Your choices and requests

You can turn off usage and diagnostics in Settings. You can revoke connected-agent access from your account, and remove Gable’s Google connection in your Google Account. Revocation stops future authorised access; it does not retract information already received or delete your Gable account.

Email [email protected] to request access, correction, or deletion, or to raise a privacy complaint. We may need to verify ownership and ask for details to locate your records. We will review your request and explain the outcome or any limits. If a complaint remains unresolved, you may contact the privacy regulator for your jurisdiction, including the OAIC in Australia where applicable. See Privacy choices for practical steps.

Changes

We will publish changes here with an updated effective date and provide additional notice of material changes where appropriate.